Customer Care Associate (Cca)

Start your next role as a Customer Care Associate (Cca) with Career Experts Global Solutions in Silk Board, Bengaluru. The team is filling 30 vacancies. Freshers can apply. The pay goes up to ₹24,000/month.

Note from the employer

Domestic Requirement. Role: Semi Voice Process (30 Voice 70 Chat ) Flipkart Process Languages: Excellent English With Hindi Education 12Th And Above Fresher And Experienced Both Can Apply Salary Freshers And Experienced Both Same Salary: 24000 Ctc 20400 In Hand Working Days: 6 Days Working In Week 1 Rotational Off Rotational Shift. Languages : English, Hindi

What the job involves

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.

Salary

Compensation: ₹24,000 per month.

What we are looking for

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: English, Hindi
• Good English
• Freshers can apply
• Languages: English, Hindi

Position details

• Work location: Silk Board, Bengaluru, Karnataka
• Work type: Office-based
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 30
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Career Experts Global Solutions.