Customer Care Coordinator

Join Career Experts Global Solutions as a Customer Care Coordinator in Silk Board, Bengaluru. The team is filling 30 vacancies. Freshers can apply. The pay goes up to ₹21,500/month.

Employer’s description

Immediate Requirement For Customer Support Role. Puc Or Graduation. Fresher Or Experience, 19000 Take Home Fresher , 22000 Take Home Experience. English With Hindi Languages. Immediate Joiners Only. Type : Inbound | Languages : Hindi, English

Compensation

Compensation: ₹17,000 – ₹21,500 per month.

Who can apply

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: Hindi, English
• A patient, calm under pressure attitude

Your responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Job at a glance

• Work location: Silk Board, Bengaluru, Karnataka
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 30
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Career Experts Global Solutions.