Customer Care Executive

A new Customer Care Executive role is open at Career Guideline Services India Private Limited, Thane, Mumbai. Salary is up to ₹35,000/month. 25 candidates will be hired for this role. No experience? You can still apply.

In the employer’s words

Hiring International & Domestic Bpo Location: Thane, Navi Mumbai & Mumbai Open Roles :Customer Service, Sales,Technical Support, Travel Process ,Collection & More Hsc/Graduate | Freshers & Experienced Welcome Salary: 10,000 40,000 (Based On Experience & Communication) Day/Night/Rotational Shifts. Type : International, Domestic, Outbound | Languages : English

Salary

You will be paid ₹15,000 – ₹35,000 per month.

Candidate profile

• Open to freshers
• Education: 12th Pass
• Skills: Domestic, English, International, Outbound
• Good English
• Freshers can apply
• Type: International, Domestic, Outbound
• Languages: English

Key responsibilities

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system

Position details

• Job location: Thane, Mumbai, Maharashtra
• Openings: 25
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

Ready to start? Upload your resume and apply to Career Guideline Services India Private Limited today.