Customer Care Executive

A new Customer Care Executive role is open at Career Guideline Services India Private Limited, Airoli, Mumbai. The pay goes up to ₹22,000/month. The team is filling 20 vacancies.

In the employer’s words

Inbound**Process* - Us Customer Care - Voice Process*Location* - Airoli*Requirement* - Hsc With 6M Exp On Paper / Grad Fresher Will Do*Shifts* - First Login 4:30 Pmlast Login 1:30 Am (In Between Any 9Hr Shift)*Quality* - Good C3*Wk Off* - 2 Rotational Week Off*Salary* - 20100 Ctc350 Esic Deduction 160. Type : Inbound | Languages : English

What we are looking for

• Open to freshers
• Graduate or equivalent
• Skills: English, Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English
• Someone customer-first and polite

What the job involves

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Pay and perks

You will be paid ₹18,000 – ₹22,000 per month.

Job at a glance

• Location: Airoli, Mumbai, Maharashtra
• Working hours: US SHIFTS
• Work type: Work from office
• Job type: Full time
• Vacancies: 20
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Career Guideline Services India Private Limited today.