Customer Care Executive

Career Guideline Services India Private Limited is looking for a Customer Care Executive to join its team in Airoli, Mumbai. Salary is up to ₹32,000/month. Freshers can apply. 30 candidates will be hired for this role.

Note from the employer

Hiring* (Healthcare Voice Process)*/Shift Window : 24*7 Shifts (Any 9.5 Hours Working )*Working Days : 5*Week Offs : Any Two ( Rotational Weekoffs)*Hsc/Grad*Voice Selects : Only ( Execellent Communication)*Freshers*/*Salary - 25K**Experience Salary - 32.7K*. Languages : English

Your responsibilities

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails.

Compensation

You will be paid ₹18,000 – ₹32,000 per month.

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Skills: English
• Good English
• Freshers can apply
• Languages: English
• You are polite and calm under pressure

Quick facts

• Location: Airoli, Mumbai, Maharashtra
• Work mode: Office-based
• Openings: 30
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Career Guideline Services India Private Limited today.