Customer Care Executive

Looking for a Customer Care Executive role in Bandra, Mumbai? Career Guideline Services India Private Limited is hiring now. You can earn up to ₹24,000/month. Freshers can apply. The team is filling 30 vacancies.

Employer’s description

The Call Centre Agent Will Be The First Point Of Contact For Patients And Visitors, Handling Inbound/Outbound Calls, Appointment Scheduling, And Patient Queries With Professionalism And Empathy. Type : Domestic, Inbound, Outbound | Languages : Gujarati

What the job involves

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Domestic, Gujarati, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Domestic, Inbound, Outbound
• Languages: Gujarati
• A polite, calm under pressure attitude

What you get

The salary for this role is ₹18,000 – ₹24,000 per month.

Job details

• Work location: Bandra, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

Ready to start? Upload your resume and apply to Career Guideline Services India Private Limited today.