Customer Care Executive

Career Guideline Services India Private Limited has an opening for a Customer Care Executive based in Airoli, Mumbai. There are 15 open positions. No experience? You can still apply. The pay goes up to ₹30,000/month.

In the employer’s words

* Location - Airoli* 5 Days Working & 2 Week Off* Us Rotational Shift* Need Excellent Comms* Hsc / Grad Fresher And Experience Both Will Do Salary* Level 1- 18K To 23K For Upto 0 - 2Yrs Of Bpo Experience * Level 2 - 23K To 30K For Upto 3 - 6 Yrs Of Bpo Experience* Additional 2750 Monthly Incentives + Travel Allowance 1750* Overtime 0-10K. Languages : Hindi, English

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English
• You are patient and calm under pressure

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Salary and benefits

Salary: ₹15,000 – ₹30,000 per month, based on skills and experience.

Quick facts

• Job location: Airoli, Mumbai, Maharashtra
• Work type: On-site
• Vacancies: 15
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Career Guideline Services India Private Limited.