Customer Care Executive

Start your next role as a Customer Care Executive with Career Guideline Services India Private Limited in Bandra, Mumbai. You can earn up to ₹25,000/month. Great for first-time job seekers. The team is filling 30 vacancies.

Employer’s description

The Call Centre Agent Will Be The First Point Of Contact For Patients And Visitors, Handling Inbound/Outbound Calls, Appointment Scheduling, And Patient Queries With Professionalism And Empathy. Type : Domestic, Inbound | Languages : English

Salary and benefits

Compensation: ₹15,000 – ₹25,000 per month.

Your responsibilities

As a Customer Care Executive, your work will include:

• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Domestic, English and Inbound
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English
• A customer-first, polite attitude

Job details

• Location: Bandra, Mumbai, Maharashtra
• Work type: On-site
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Click Apply to send your profile to Career Guideline Services India Private Limited. It takes less than a minute.