Customer Care Executive

Career Guideline Services India Private Limited is looking for a Customer Care Executive to join its team in Thane, Mumbai. You can earn up to ₹27,000/month. Great for first-time job seekers. 15 candidates will be hired for this role.

Note from the employer

*Process:*- Semi Tech Support*Job Location:* Thane*Shift:* Australian ( Shifts Starts From 12Am In Night ) *Wk Off:* 2 Rotational Off*Requirement* - Hsc / Grad Fresher And Experience Both Will Do*Salary:* - Cl 11: 27K In- Hand - Experience 1 Year+ Cl 12: 21K In-Hand - Fresher *Age:* Upto 48. Type : Inbound, Outbound | Languages : English

What the job involves

• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• You'll meet quality, call-handling and satisfaction targets.

Salary and benefits

You will be paid ₹21,000 – ₹27,000 per month.

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with English, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: English
• You are calm under pressure and customer-first

Job details

• Location: Thane, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 15
• Employment type: Full time

Ready to start? Upload your resume and apply to Career Guideline Services India Private Limited today.