Customer Care Executive

A new Customer Care Executive role is open at Career Guideline Services India Private Limited, Malad, Mumbai. Salary is up to ₹35,000/month. There are 30 open positions.

In the employer’s words

5Days Working / 2 Offfloor Opsmyslef Last 7Yrs - One Emyment Doc Sab Hoancchiya - Avoid Business Any Exp Will Do Legal Issue Nhi Hona Chciya Bgv Is Strckpayment Gateway. Type : Inbound, Outbound, International | Languages : English

Key responsibilities

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Salary

Salary: ₹18,000 – ₹35,000 per month, based on skills and experience.

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: English, Inbound, International, Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound, International
• Languages: English
• A calm under pressure, patient attitude

Position details

• Location: Malad, Mumbai, Maharashtra
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 30

Click Apply to send your profile to Career Guideline Services India Private Limited. It takes less than a minute.