Customer Care Executive

Career Guideline Services India Private Limited wants to bring on a Customer Care Executive for its Malad, Mumbai team. Salary is up to ₹35,000/month. Freshers can apply. 30 candidates will be hired for this role.

In the employer’s words

We Are Hiring Customer Service Executives For An International Voice Process In Aroli, Navi Mumbai. Open To Both Freshers And Experienced Candidates (Hsc Or Graduates). Must Have Excellent English Communication Skills. Work Involves 24X7 Rotational Shifts, 5 Days A Week With 2 Rotational Offs. Salary: 20,000 To 35,000. Languages : English

Key responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: English
• Good English
• Freshers can apply
• Languages: English
• A polite, patient attitude

What you get

Compensation: ₹20,000 – ₹35,000 per month.

Quick facts

• Work location: Malad, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30

Apply today and take the next step in your career with Career Guideline Services India Private Limited.