Customer Care Executive

Start your next role as a Customer Care Executive with Career Guideline Services India Private Limited in Goregaon, Mumbai. The pay goes up to ₹20,000/month. 30 candidates will be hired for this role.

In the employer’s words

We Are Hiring Customer Service Executives To Handle Customer Calls, Resolve Queries, Provide Accurate Information, And Ensure A Smooth Customer Experience. The Role Requires Good Communication Skills, Patience, And A Customer-Focused Approach While Following Company Processes. Type : Inbound | Languages : English

Roles and responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Comfortable with English, Inbound
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: English

What you get

Salary: ₹12,000 – ₹20,000 per month, based on skills and experience.

Job at a glance

• Location: Goregaon, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

Apply today and take the next step in your career with Career Guideline Services India Private Limited.