Customer Care Executive

Career Guideline Services India Private Limited is hiring a Customer Care Executive in Ghansoli, Mumbai. The team is filling 30 vacancies. You can earn up to ₹26,000/month.

Note from the employer

Ghansoli, (International Voice Process), Hsc/Graduate Experience, Salary- Upto 26K Inhand ,2Days(Sat-Sun) Off , Docs Mandatory , Roi- Hr , Email Assesment, Ops , Shift Timing - 5:30Pm To 6.30 Am (Any 9 Hrs),Work From Office. 1 - 2 Years Experience Compulsory. | Type : Inbound, International | Languages : English

Pay and perks

Salary: ₹21,000 – ₹26,000 per month, based on skills and experience.

What we are looking for

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, Inbound, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, International
• Languages: English

Your responsibilities

• Log every interaction and its outcome in the support system
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.

Job at a glance

• Location: Ghansoli, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Career Guideline Services India Private Limited reviews applications regularly.