Customer Care Executive

Join Career Guideline Services India Private Limited as a Customer Care Executive in Navi Mumbai, Mumbai. The team is filling 30 vacancies. You can earn up to ₹40,000/month.

Note from the employer

Hiring For Customer Care Executive Qualification:Hsc/Grad Exp: Fresher To Experienced Salary:Upto 40K. Languages : English

What you get

Salary: ₹15,000 – ₹40,000 per month, based on skills and experience.

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Eligibility

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of English
• Good English
• Freshers can apply
• Languages: English
• Someone calm under pressure and customer-first

Job at a glance

• Job location: Navi Mumbai, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Openings: 30

Interested? Apply now on BetterJobs with your resume — Career Guideline Services India Private Limited reviews applications regularly.