Customer Care Executive

Looking for a Customer Care Executive role in Airoli, Mumbai? Career Guideline Services India Private Limited is hiring now. The pay goes up to ₹30,000/month. The team is filling 30 vacancies.

In the employer’s words

International Processe / Location ; Airoli / Salary; 18K To 22K For Upto 0-2Yrs Of Bpo Experiences / Level2; 23K To 30K For Upto 3-6 Yrs Of Bpo Expriences. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : English

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, Inbound, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: English
• Someone calm under pressure and patient

Day-to-day work

• Identify upsell opportunities where relevant
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Salary and benefits

Salary: ₹18,000 – ₹30,000 per month, based on skills and experience.

Job at a glance

• Location: Airoli, Mumbai, Maharashtra
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Shift: 5 day working & 2 week off us rotational shift
• Job type: Full time

Ready to start? Upload your resume and apply to Career Guideline Services India Private Limited today.