Customer Care Executive

Career Guideline Services India Private Limited is hiring a Customer Care Executive in Airoli, Mumbai. Salary is up to ₹18,150/month. The team is filling 30 vacancies. No experience? You can still apply.

Note from the employer

Job Location: Airoli Process Inbound -(Us Telecom Voice Process)Qualification- 1.Graduate From 20212.Ssc + 3 Years Diploma From 20213.Hsc + 3 Years Diploma From 2021Criteria1. Graduate Fresher2. Graduate With Experience3. Hsc With Exprienceus Shift Time 4.30Pm - 1.30 Am (Any 9 Hours) Week Off- 5 Days Working With Any 2 Days. Type : Inbound, International | Languages : English

Pay and perks

Salary: ₹10,000 – ₹18,150 per month, based on skills and experience.

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with English, Inbound, International
• Good English
• Freshers can apply
• Type: Inbound, International
• Languages: English
• Someone polite and calm under pressure

Job at a glance

• Location: Airoli, Mumbai, Maharashtra
• Work mode: Office-based
• Openings: 30
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Career Guideline Services India Private Limited.