Customer Care Executive

Career Management Service has an opening for a Customer Care Executive based in Airoli, Mumbai. The pay goes up to ₹28,000/month. Great for first-time job seekers. There are 30 open positions.

In the employer’s words

Incurence. Type : Outbound, Inbound, Domestic, Sales | Languages : Tamil, Telugu, Bengali, Kannada

Roles and responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Skills: Bengali, Domestic, Inbound, Kannada, Outbound, Sales, Tamil, Telugu
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic, Sales
• Languages: Tamil, Telugu, Bengali, Kannada
• Someone customer-first and patient

What you get

Compensation: ₹20,000 – ₹28,000 per month.

Position details

• Job location: Airoli, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 30
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Career Management Service.