Customer Care Executive

Looking for a Customer Care Executive role in Thane West, Mumbai? Careergenix Consultancy Llp is hiring now. The pay goes up to ₹30,000/month. The team is filling 30 vacancies.

In the employer’s words

Real Estate Lead Generationgood Coms Minimum 4-6 Months Exp Salary - 19K Inhand 23K Ctcreal Estate Process Hsc With 6 Months Or 1 Year Exp Excellent Comssalary - 21 Inhand And 25 Ctc 22 Inhand And 26 Ctc Or 26 Inhand And 30 Ctc Or 30 Inhand . 6 Days Working , 1 Day Weekly Off. Day Shift. Shift Timing - 10.00Am To 7.00Pm . 9301145788 Ranu Hr. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound | Languages : Marathi, English, Hindi | Preferred Experience In : Real Estate

Compensation

The salary for this role is ₹25,000 – ₹30,000 per month.

Key responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, Hindi, Marathi, Outbound, Real Estate, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound
• Languages: Marathi, English, Hindi
• Preferred Experience In: Real Estate
• A polite, calm under pressure attitude

Position details

• Job location: Thane West, Mumbai, Maharashtra
• Vacancies: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Careergenix Consultancy Llp reviews applications regularly.