Customer Care Associate (Cca)

Chetana Rajiv Asekar (Subhadra Jobs Consultancy) wants to bring on a Customer Care Associate (Cca) for its Shivaji Nagar, Bengaluru team. There are 25 open positions. Salary is up to ₹28,000/month. Freshers can apply.

Note from the employer

We Are Giving A Free Jobs.Qualification: Graduate/Undergraduateexperience: Experience In Sales Atleast 1 Year With Proper Documents.Skill: Good Communication Skill Both Verbal N Written In English And Hindi Salary: 20K Ctc/ 28K Ctc Candidates Should Be Fluent In English, Hindi. Type : Outbound, Sales, Inbound, Domestic | Languages : Hindi, English

Roles and responsibilities

Your main tasks will be to:

• You'll handle inbound and outbound customer calls, chats or emails.
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Eligibility

• Freshers are welcome to apply
• Graduate or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, Outbound, Sales
• Good English
• Freshers can apply
• Type: Outbound, Sales, Inbound, Domestic
• Languages: Hindi, English
• A calm under pressure, customer-first attitude

Pay and perks

You will be paid ₹20,000 – ₹28,000 per month.

Job details

• Location: Shivaji Nagar, Bengaluru, Karnataka
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 25
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Chetana Rajiv Asekar (Subhadra Jobs Consultancy).