Customer Care Associate (Cca)

Looking for a Customer Care Associate (Cca) role in Kudlu Gate, Bengaluru? Chetana Rajiv Asekar (Subhadra Jobs Consultancy) is hiring now. The pay goes up to ₹25,000/month. No experience? You can still apply. 30 candidates will be hired for this role.

Note from the employer

We Are Giving A Free Jobs. Qualification: Graduate Experience: Experience In Sales Atleast 1 Year With Proper Documents. Skill: Good Communication Skill Both Verbal N Written In English And Hindi Salary: 20K Ctc/ 25K Ctc Candidates Should Be Fluent In English, Hindi. Type : Inbound, Domestic, Sales, Outbound | Languages : Kannada, Hindi, English

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Compensation

Compensation: ₹20,000 – ₹25,000 per month.

Requirements

• Open to freshers
• Minimum qualification: Graduate
• Comfortable with Domestic, English, Hindi, Inbound, Kannada, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Inbound, Domestic, Sales, Outbound
• Languages: Kannada, Hindi, English
• A polite, customer-first attitude

Position details

• Job location: Kudlu Gate, Bengaluru, Karnataka
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Chetana Rajiv Asekar (Subhadra Jobs Consultancy) reviews applications regularly.