Customer Care Associate (Cca)

A new Customer Care Associate (Cca) role is open at Chetana Rajiv Asekar (Subhadra Jobs Consultancy), Kudlu Gate, Bengaluru. Salary is up to ₹27,000/month. The team is filling 20 vacancies. Great for first-time job seekers.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Qualification: Graduate Experience: Experience In Sales At Least 1 Year With Proper Documents. Type : Inbound, Domestic, Outbound, Sales | Languages : Tamil, Hindi, Kannada, English

What you will do

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Salary

The salary for this role is ₹25,000 – ₹27,000 per month.

Requirements

• Freshers are welcome to apply
• Education: Graduate
• Good knowledge of Domestic, English, Hindi, Inbound, Kannada, Outbound, Sales and Tamil
• Good English
• Freshers can apply
• Type: Inbound, Domestic, Outbound, Sales
• Languages: Tamil, Hindi, Kannada, English
• A calm under pressure, customer-first attitude

Job details

• Location: Kudlu Gate, Bengaluru, Karnataka
• Job type: Full time
• Work mode: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 20

If this job suits you, apply now — shortlisted candidates will be contacted by Chetana Rajiv Asekar (Subhadra Jobs Consultancy).