Customer Care Associate

Start your next role as a Customer Care Associate with Chetana Rajiv Asekar (Subhadra Jobs Consultancy) in Hazratganj, Lucknow. You can earn up to ₹22,000/month. The team is filling 20 vacancies.

Employer’s description

Hi We Are Having Vacancy For Customer Care Associate In Which English & Hindi Is Mandatory. Its 6Days Working & 1Day Rotational Week Off. Should Have Minimum 6 Months Of Experience On Paper Or Experienced Can Apply. Graduation Is Mandatory. Salary For Job Is 22000 Ctc To 26000 Ctc. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound, Domestic, International | Languages : Hindi, English

Salary and benefits

You will be paid ₹18,000 – ₹22,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with Domestic, English, Hindi, Inbound, International, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound, Domestic, International
• Languages: Hindi, English
• A patient, calm under pressure attitude

Key responsibilities

As a Customer Care Associate, your work will include:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Location: Hazratganj, Lucknow, Uttar Pradesh
• Vacancies: 20
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 10:00 AM - 5:00 PM | Monday to Saturday

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