Customer Care Associate

Start your next role as a Customer Care Associate with Subhadrajobs Consultancy in Gomti Nagar, Lucknow. There are 30 open positions. No experience? You can still apply. Salary is up to ₹14,000/month.

Employer’s description

Urgent Hiring Call Now-9022884198 Agents Have To Handle Chat, Emails & Calls From Customer And Riders As Well, Shall Fluently Speak, Write And Comprehend In English, And Hindi. Eligibility Criteria :-Average Communication In English. Fresher & Exp(Min 6Mon Exp)Both Can Apply. Graduates & Undergraduates. Six Days Working And 1 Rotational Week Off. Type : Domestic, Inbound | Languages : English, English

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Domestic, English and Inbound
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, English
• A polite, calm under pressure attitude

Compensation

The salary for this role is ₹13,000 – ₹14,000 per month.

Roles and responsibilities

• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Job at a glance

• Work location: Gomti Nagar, Lucknow, Uttar Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 30
• Employment type: Full time
• Timings: Rotational | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Subhadrajobs Consultancy reviews applications regularly.