Customer Care Executive

Chetana Rajiv Asekar (Subhadra Jobs Consultancy) wants to bring on a Customer Care Executive for its Hazratganj, Lucknow team. 30 candidates will be hired for this role. You can earn up to ₹20,000/month.

Employer’s description

We Do Have The Opening For The Seller Support Or Customer Care Executive In The Bpo, Interested Please Apply, It'S A Rotational Shift And Rotational Week Of, Ctc 14 To 20 K , Looking Immediate Joiner. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic, Sales, Inbound | Languages : English

What you get

The salary for this role is ₹14,000 – ₹20,000 per month.

Requirements

• 1–2 years of relevant experience
• Education: Graduate
• Comfortable with Domestic, English, Inbound, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic, Sales, Inbound
• Languages: English
• A polite, patient attitude

Roles and responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Job details

• Job location: Hazratganj, Lucknow, Uttar Pradesh
• Openings: 30
• Employment type: Full time
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Chetana Rajiv Asekar (Subhadra Jobs Consultancy).