Call Quality Analyst

Join Cimmons Integrated Services Private Limited as a Call Quality Analyst in Mathikere, Bengaluru. Salary is up to ₹25,000/month.

Employer’s description

A Call Quality Analyst Monitors And Evaluates Customer Calls To Ensure Compliance With Quality Standards, Identifies Performance Gaps, Provides Feedback To Agents, And Recommends Improvements To Enhance Customer Satisfaction And Service Quality. 1 - 2 Years Experience Compulsory. | Languages : English

Pay and perks

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

Roles and responsibilities

• Achieve monthly sales and collection targets
• Build long-term relationships with existing clients
• Follow up on leads and convert them into sales
• Share market and competitor feedback with the team

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Skills: English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• You are self-motivated and persuasive

Job details

• Work location: Mathikere, Bengaluru, Karnataka
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Cimmons Integrated Services Private Limited today.