Customer Care Executive

Start your next role as a Customer Care Executive with Classic Ziya in Thane, Mumbai. 30 candidates will be hired for this role. You can earn up to ₹20,000/month. No experience? You can still apply.

Employer’s description

Lead Generation & Outreach: Make Outbound Cold Calls To Prospective Clients, Or Handle Incoming Queries From Interested Leads.Sales Pitching: Explain Product Features, Benefits, And Pricing To Persuade Prospects To Purchase.Upselling & Cross-Selling: Identify Opportunities To Upgrade A Customer'S Package Or Suggest Complementary Products. Type : Sales, Domestic, Outbound, International | Languages : Malayalam, Gujarati, Tamil, Telugu, Kannada, Marathi, Hindi, English

Pay and perks

The salary for this role is ₹15,000 – ₹20,000 per month.

Roles and responsibilities

Here is what a typical day looks like:

• You'll escalate complex cases to the right team within the SLA.
• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Gujarati, Hindi, International, Kannada, Malayalam, Marathi
• Basic English
• Freshers can apply
• Type: Sales, Domestic, Outbound, International
• Languages: Malayalam, Gujarati, Tamil, Telugu, Kannada, Marathi, Hindi, English
• Someone patient and calm under pressure

Quick facts

• Job location: Thane, Mumbai, Maharashtra
• Work type: On-site
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30

Ready to start? Upload your resume and apply to Classic Ziya today.