Customer Care Executive

Comfort Cool Engineering is hiring a Customer Care Executive in Nerul, Mumbai. 2 candidates will be hired for this role. You can earn up to ₹15,000/month.

In the employer’s words

Handling Customer Queries. 1 - 2 Years Experience Compulsory. | Languages : English, Marathi, Hindi

Salary and benefits

You will be paid ₹12,000 – ₹15,000 per month.

Who can apply

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with English, Hindi, Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Marathi, Hindi

What you will do

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Position details

• Work location: Nerul, Mumbai, Maharashtra
• Timings: 9:00AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Openings: 2

Ready to start? Upload your resume and apply to Comfort Cool Engineering today.