Customer Support Team Leader

Looking for a Customer Support Team Leader role in Chembur, Mumbai? Comfort Techno Services Private Limited is hiring now. The pay goes up to ₹16,000/month. The team is filling 5 vacancies.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

What we are looking for

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Marathi
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• A polite, calm under pressure attitude

Your responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

What you get

Salary: ₹14,000 – ₹16,000 per month, based on skills and experience.

Position details

• Location: Chembur, Mumbai, Maharashtra
• Openings: 5
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Comfort Techno Services Private Limited reviews applications regularly.