Customer Care Executive

Commivik Infosystem Private Limited has an opening for a Customer Care Executive based in Thane, Mumbai. The team is filling 10 vacancies. Freshers can apply. Salary is up to ₹25,000/month.

In the employer’s words

Insurance Process - Kiwi Salary: 22,000 Media Process - Zee5 Salary: 18,000 (V4) / 21,000 (V5) Location: Mumbai. Type : Outbound, Domestic, International, Sales, Inbound, Mutual Funds | Languages : Telugu, Gujarati, Tamil, Bengali, Marathi, Hindi, English | Preferred Experience In : Real Estate

Compensation

Salary: ₹10,000 – ₹25,000 per month, based on skills and experience.

What you will do

Here is what a typical day looks like:

• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Inbound, International and Marathi
• Basic English
• Freshers can apply
• Type: Outbound, Domestic, International, Sales, Inbound, Mutual Funds
• Languages: Telugu, Gujarati, Tamil, Bengali, Marathi, Hindi, English
• Preferred Experience In: Real Estate
• A patient, polite attitude

Position details

• Job location: Thane, Mumbai, Maharashtra
• Employment type: Full time
• Vacancies: 10
• Work type: Work from office
• Timings: Shift: 24x7 (Any 9 Hrs)
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Commivik Infosystem Private Limited. It takes less than a minute.