Customer Care Executive

Join Cyfuture India Private Limited as a Customer Care Executive in Kapodra, Surat. Salary is up to ₹17,500/month. The team is filling 30 vacancies. Great for first-time job seekers.

Note from the employer

Dgvcl Process Customer Care Executivecompany: Cyfuture India Private Limitedprocess: Dgvcllocation: Kapodra, Suratdesignation: Customer Care Executivejob Responsibilitieshandle Customer Queries And Provide Appropriate Solutions.Manage Customer Calls And Service-Related Requests.Maintain Accurate Customer Records And Follow Process Guide. Type : Inbound | Languages : Hindi, Gujarati

What you get

Compensation: ₹11,800 – ₹17,500 per month.

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Gujarati, Hindi, Inbound
• No English required
• Freshers can apply
• Type: Inbound
• Languages: Hindi, Gujarati
• You are calm under pressure and customer-first

What you will do

• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.
• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets.

Job at a glance

• Location: Kapodra, Surat, Gujarat
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 30

Apply today and take the next step in your career with Cyfuture India Private Limited.