Customer Care Executive

Join D2Finserv as a Customer Care Executive in Virar West, Mumbai. You can earn up to ₹12,000/month. The team is filling 2 vacancies.

Employer’s description

Managing Relations With Customers. Languages : English, Hindi, Marathi, Gujarati

Your responsibilities

• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Salary

The salary for this role is ₹8,000 – ₹12,000 per month.

Requirements

• Open to freshers
• Education: 12th Pass
• Good knowledge of English, Gujarati, Hindi and Marathi
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi, Gujarati
• Someone patient and polite

Job details

• Location: Virar West, Mumbai, Maharashtra
• Employment type: Full time
• Openings: 2
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: On-site
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — D2Finserv reviews applications regularly.