Customer Care Executive

Danz Foods Pvt Ltd has an opening for a Customer Care Executive based in Worli, Mumbai. Salary is up to ₹20,000/month.

Employer’s description

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries. Maintain Detailed Call Records And Follow Up With Leads Effectively. More Than 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : Hindi, English

Candidate profile

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Inbound, Outbound
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: Hindi, English
• You are polite and calm under pressure

Salary

The salary for this role is ₹17,000 – ₹20,000 per month.

What you will do

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Quick facts

• Work location: Worli, Mumbai, Maharashtra
• Openings: 1
• Work type: Office-based
• Working hours: 8:30 AM - 5:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Danz Foods Pvt Ltd.