Customer Care Coordinator

Join DBS mintek Pvt Ltd as a Customer Care Coordinator in Turbhe, Mumbai. No experience? You can still apply. There are 20 open positions. Salary is up to ₹13,000/month.

Employer’s description

To Solve Customer Queries Through Sofware. Languages : Marathi, Hindi, English

What you get

The salary for this role is ₹11,000 – ₹13,000 per month.

Who can apply

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Skills: English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English

What you will do

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Job at a glance

• Job location: Turbhe, Mumbai, Maharashtra
• Vacancies: 20
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time

Apply today and take the next step in your career with DBS mintek Pvt Ltd.