Customer Care Coordinator

DBS mintek Pvt Ltd is hiring a Customer Care Coordinator in Turbhe, Mumbai. The pay goes up to ₹20,000/month. 20 candidates will be hired for this role.

Employer’s description

To Solve Customer Queries Through Software. Languages : English

Salary

The salary for this role is ₹15,000 – ₹20,000 per month.

What you will do

As a Customer Care Coordinator, your work will include:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with English
• Basic English
• Freshers can apply
• Languages: English
• A patient, customer-first attitude

Job at a glance

• Job location: Turbhe, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time
• Vacancies: 20

Ready to start? Upload your resume and apply to DBS mintek Pvt Ltd today.