Customer Care Executive

DBS Mintek Pvt Ltd. is looking for a Customer Care Executive to join its team in Turbhe, Mumbai. Salary is up to ₹12,000/month. Great for first-time job seekers. The team is filling 30 vacancies.

In the employer’s words

1. Contact Customers Via Phone/Email To Collect Outstanding Payments.2. Investigate And Resolve Customer Disputes And Queries.3. Negotiate Payment Plans And Settlements.4. Update Customer Records And Accounts.5. Meet/Exceed Collection Targets And Quality Metrics.6. Collaborate With Internal Teams (E.G., Sales, Customer Service). Type : Inbound, Outbound, Domestic, International

What you will do

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Good knowledge of Domestic, Inbound, International and Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic, International
• Someone customer-first and polite

Pay and perks

You will be paid ₹10,000 – ₹12,000 per month.

Job details

• Location: Turbhe, Mumbai, Maharashtra
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Work type: Work from office
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with DBS Mintek Pvt Ltd..