Customer Care Executive

Looking for a Customer Care Executive role in Turbhe, Mumbai? Dbs Mintek Pvt Ltd. is hiring now. Salary is up to ₹14,000/month. Great for first-time job seekers. The team is filling 30 vacancies.

Note from the employer

Remid Customers And Collect Customer Payments , Handle Queries , Follow Up On Dues And Achieve Collection Targets. Type : Inbound, Domestic, Outbound, Sales

Pay and perks

Salary: ₹12,000 – ₹14,000 per month, based on skills and experience.

What the job involves

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Good knowledge of Domestic, Inbound, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Inbound, Domestic, Outbound, Sales

Job details

• Job location: Turbhe, Mumbai, Maharashtra
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — Dbs Mintek Pvt Ltd. reviews applications regularly.