Customer Care Executive

Start your next role as a Customer Care Executive with Dbs Mintek Pvt Ltd. in Turbhe, Mumbai. The pay goes up to ₹17,000/month. 3 candidates will be hired for this role. Great for first-time job seekers.

Note from the employer

We Are Hiring For Voice Process. Type : Inbound, Outbound, Domestic | Languages : English

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Domestic, English, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: English
• A polite, patient attitude

Salary and benefits

Compensation: ₹12,000 – ₹17,000 per month.

Your responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Position details

• Work location: Turbhe, Mumbai, Maharashtra
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 3

Interested? Apply now on BetterJobs with your resume — Dbs Mintek Pvt Ltd. reviews applications regularly.