Customer Care Executive

DBS Mintek Pvt Ltd. wants to bring on a Customer Care Executive for its Turbhe, Mumbai team. The pay goes up to ₹20,000/month. 30 candidates will be hired for this role.

Note from the employer

1. Contact Customers Via Phone/Email To Collect Outstanding Payments.2. Investigate And Resolve Customer Disputes And Queries.3. Negotiate Payment Plans And Settlements.4. Update Customer Records And Accounts.5. Meet/Exceed Collection Targets And Quality Metrics.6. Collaborate With Internal Teams (E.G., Sales, Customer Service). Type : Inbound, Outbound, International, Sales | Languages : Malayalam, Tamil, Telugu, Marathi, Hindi, English

What you get

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Inbound, International, Malayalam, Marathi, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, International, Sales
• Languages: Malayalam, Tamil, Telugu, Marathi, Hindi, English

Key responsibilities

As a Customer Care Executive, your work will include:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Position details

• Job location: Turbhe, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Job type: Full time
• Vacancies: 30

Click Apply to send your profile to DBS Mintek Pvt Ltd.. It takes less than a minute.