Customer Care Executive

A new Customer Care Executive role is open at Dbs Mintek Pvt Ltd, Turbhe, Mumbai. The team is filling 10 vacancies. Salary is up to ₹20,000/month. Freshers can apply.

Note from the employer

They Handle Customer Queries, Resolve Complaints Quickly, Provide Clear Product Or Service Information, Keep Records Updated, And Collect Feedback To Help The Company Improve. Languages : Malayalam, Tamil, English

What you will do

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Pay and perks

The salary for this role is ₹17,000 – ₹20,000 per month.

Requirements

• Open to freshers
• Education: 12th Pass
• Good knowledge of English, Malayalam and Tamil
• Good English
• Freshers can apply
• Languages: Malayalam, Tamil, English
• A calm under pressure, customer-first attitude

Quick facts

• Job location: Turbhe, Mumbai, Maharashtra
• Vacancies: 10
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Dbs Mintek Pvt Ltd reviews applications regularly.