Customer Care Executive

Looking for a Customer Care Executive role in Turbhe, Mumbai? Dbs Mintek Pvt Ltd. is hiring now. There are 30 open positions. You can earn up to ₹12,000/month.

Employer’s description

1. Ontact Customers Via Phone/Email To Collect Outstanding Payments.2. Investigate And Resolve Customer Disputes And Queries.3. Negotiate Payment Plans And Settlements.4. Update Customer Records And Accounts.5. Meet/Exceed Collection Targets And Quality Metrics.6. Collaborate With Internal Teams (E.G., Sales, Customer Service). Type : Inbound, Outbound, Domestic, Sales, International | Languages : Tamil, Telugu, Kannada, Marathi, Hindi, English, Malayalam

Who can apply

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Skills: Domestic, English, Hindi, Inbound, International, Kannada, Malayalam, Marathi
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic, Sales, International
• Languages: Tamil, Telugu, Kannada, Marathi, Hindi, English, Malayalam
• You are customer-first and patient

What the job involves

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.

Salary and benefits

You will be paid ₹10,000 – ₹12,000 per month.

Job at a glance

• Job location: Turbhe, Mumbai, Maharashtra
• Openings: 30
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Dbs Mintek Pvt Ltd..