Customer Care Executive

Start your next role as a Customer Care Executive with DBS mintek Pvt Ltd in Baner, Pune. The pay goes up to ₹13,000/month. Freshers can apply. The team is filling 20 vacancies.

Note from the employer

Resolving Customer Issues And Concern Efficiently ,Ensuring High Customer Satisfaction. Languages : Marathi, Hindi

Key responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.

Salary and benefits

Compensation: ₹10,000 – ₹13,000 per month.

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi
• A calm under pressure, polite attitude

Quick facts

• Location: Baner, Pune, Maharashtra
• Openings: 20
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by DBS mintek Pvt Ltd.