Customer Care Executive

Dbs Mintek Pvt Ltd is hiring a Customer Care Executive in Baner, Pune. Great for first-time job seekers. There are 20 open positions. The pay goes up to ₹13,000/month.

In the employer’s words

Customer Resolving Issues And Addressing Customer Inquiries. Languages : English, Marathi, Hindi

Compensation

You will be paid ₹12,000 – ₹13,000 per month.

Requirements

• Open to freshers
• 12th Pass or equivalent
• Comfortable with English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: English, Marathi, Hindi
• Someone polite and patient

What the job involves

As a Customer Care Executive, your work will include:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Job details

• Work location: Baner, Pune, Maharashtra
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 20
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Click Apply to send your profile to Dbs Mintek Pvt Ltd. It takes less than a minute.