Customer Care Executive

Looking for a Customer Care Executive role in Balewadi, Pune? Dbs Mintek Pvt Ltd is hiring now. The pay goes up to ₹13,000/month. 25 candidates will be hired for this role.

Note from the employer

Retention Calling Processcall Existing Customers To Maintain Relationships.Understand Customer Concerns And Requirements.Resolve Queries And Provide Appropriate Solutions.Inform Customers About Ongoing Offers, Services, Or Updates.Follow Up With Inactive Or At-Risk Customers To Encourage Continued Engagement. Record Call Outcomes And Update. Type : Inbound, Domestic, Sales, Outbound

Pay and perks

You will be paid ₹10,000 – ₹13,000 per month.

Roles and responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Good knowledge of Domestic, Inbound, Outbound and Sales
• No English required
• Freshers can apply
• Type: Inbound, Domestic, Sales, Outbound
• A calm under pressure, customer-first attitude

Position details

• Job location: Balewadi, Pune, Maharashtra
• Work mode: Work from office
• Openings: 25
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Dbs Mintek Pvt Ltd reviews applications regularly.