Customer Care Executive

A new Customer Care Executive role is open at Dhone Automobiles, Market Yard, Pune. Salary is up to ₹20,000/month. Freshers can apply. There are 6 open positions.

Note from the employer

In The Automobile Industry, A Customer Relationship Executive (Cre) Acts As The Vital Bridge Between The Dealership, The Manufacturer, And The Customer. Their Primary Goal Is To Drive Brand Loyalty, Maximize Customer Satisfaction, And Manage End-To-End Communication Across The Vehicle'S Sales And Service Lifecycle. Type : Inbound, Outbound | Languages : Marathi, Hindi, English

Salary

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Inbound, Marathi, Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Marathi, Hindi, English
• A patient, customer-first attitude

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Quick facts

• Location: Market Yard, Pune, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time
• Openings: 6
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Dhone Automobiles reviews applications regularly.