Customer Care Executive

Join Digi1 Electronics Private Limited as a Customer Care Executive in Mira Road, Mumbai. Salary is up to ₹20,000/month. 2 candidates will be hired for this role.

Employer’s description

Handle Customer Calls Its A Customer Care Job. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : Marathi, Hindi, English

Day-to-day work

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Inbound, Marathi, Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: Marathi, Hindi, English
• A patient, polite attitude

Pay and perks

You will be paid ₹15,000 – ₹20,000 per month.

Job details

• Location: Mira Road, Mumbai, Maharashtra
• Timings: 10:00 AM - 7:30 PM | Monday to Saturday
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Employment type: Full time

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