Customer Care Executive

Digitide Solutions Limited is hiring a Customer Care Executive in Airoli, Mumbai. There are 30 open positions. The pay goes up to ₹18,000/month.

In the employer’s words

Sales Executive. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic, Sales | Languages : English, Hindi, Marathi

What the job involves

• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant

What we are looking for

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Marathi, Outbound, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic, Sales
• Languages: English, Hindi, Marathi

Salary and benefits

Compensation: ₹12,000 – ₹18,000 per month.

Quick facts

• Location: Airoli, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Openings: 30
• Timings: 09:30 am - 6:30pm | Monday to Saturday

Ready to start? Upload your resume and apply to Digitide Solutions Limited today.