Customer Care Executive

Join Digitide Solutions Limited as a Customer Care Executive in Thane, Mumbai. No experience? You can still apply. The pay goes up to ₹25,000/month. There are 30 open positions.

Employer’s description

Customer Care Executive. Type : Inbound, Sales, Domestic | Languages : Malayalam, Tamil, Telugu, Kannada, Hindi, English

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Kannada, Malayalam, Sales, Tamil
• Basic English
• Freshers can apply
• Type: Inbound, Sales, Domestic
• Languages: Malayalam, Tamil, Telugu, Kannada, Hindi, English
• A polite, calm under pressure attitude

Key responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Compensation

Compensation: ₹18,000 – ₹25,000 per month.

Job details

• Job location: Thane, Mumbai, Maharashtra
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Digitide Solutions Limited today.