Customer Care Executive

Join Direct Source as a Customer Care Executive in Koparkhairne, Mumbai. The pay goes up to ₹25,000/month. The team is filling 30 vacancies.

In the employer’s words

Easy Selections Salary Starts From Day One. Languages : Malayalam, Telugu, Tamil, Gujarati, Bengali, Kannada, Punjabi, Marathi, English

What you get

The salary for this role is ₹17,000 – ₹25,000 per month.

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Bengali, English, Gujarati, Kannada, Malayalam, Marathi, Punjabi and Tamil
• Basic English
• Freshers can apply
• Languages: Malayalam, Telugu, Tamil, Gujarati, Bengali, Kannada, Punjabi, Marathi, English
• A polite, calm under pressure attitude

Your responsibilities

• Resolve queries and complaints with patience and accuracy.
• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system

Position details

• Work location: Koparkhairne, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30

Apply today and take the next step in your career with Direct Source.