Customer Care Executive

Start your next role as a Customer Care Executive with Direct Source in Koparkhairne, Mumbai. Salary is up to ₹28,000/month. The team is filling 30 vacancies. No experience? You can still apply.

In the employer’s words

Fresher 18 To 20 In Hand . Experience In Calling 18000 To 28000 In Hand Depends Bpo Experience On Paper 12Th Pass. Easy Selection. Salary Starts From Day One (10Th Pass Will Do If Tamil And Malyalam Experience). Languages : Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Bengali, Gujarati, Kannada, Malayalam, Punjabi, Tamil, Telugu
• Basic English
• Freshers can apply
• Languages: Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

What you will do

As a Customer Care Executive, your work will include:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Salary and benefits

Salary: ₹18,000 – ₹28,000 per month, based on skills and experience.

Job at a glance

• Job location: Koparkhairne, Mumbai, Maharashtra
• Vacancies: 30
• Working hours: Fix shift of 8.30 hours between 9am to 8pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.