Customer Care Executive

Direct Source has an opening for a Customer Care Executive based in Koparkhairne, Mumbai. Salary is up to ₹28,000/month. 15 candidates will be hired for this role.

In the employer’s words

Customer Service. Languages : Tamil, Gujarati, Malayalam, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi and Punjabi
• Basic English
• Freshers can apply
• Languages: Tamil, Gujarati, Malayalam, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• A customer-first, patient attitude

Salary and benefits

Compensation: ₹16,000 – ₹28,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.

Job details

• Job location: Koparkhairne, Mumbai, Maharashtra
• Work type: Work from office
• Openings: 15
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Direct Source today.